Valley Anger Management, Inc.
Website: www.valleyangermanagement.com
Effective Date: April 15, 2026  |  Last Updated: April 15, 2026

If you are an individual paying subscriber, or are accessing the Site to use the Services or Software, or are otherwise browsing the Site, this Agreement is between you, individually, and Valley Anger Management, Inc.

If you are an employee, faculty member or student of a university, school or other entity or organization that has subscribed to the Services and Software, you are an “Authorized User” of your Subscriber and (i) you represent that you have your Enterprise Subscriber’s permission and authority to use the Site, Services, Software and your Subscriber’s “User Content” (as defined below) subject to this Agreement, (ii) this Agreement is an agreement between you, individually, and Valley Anger Management, Inc., and (iii) your Subscriber is jointly responsible for your use of the Site, Services and Software.

If you are entering into this Agreement on behalf of a Subscriber, you represent that you have the authority to bind the Subscriber to this Agreement, in which case references to “you” in this Agreement shall mean the Subscriber. If you do not have such authority, you must not accept this Agreement and may not use the Site, Software or Services.

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Part I – Enrollment & User Agreement

As you agree when you click “Accept Enrollment” or “Agree” and sign this form to submit your order online, or you fax, post or telephone us with details of your order, you are making an intent to enroll in our courses for the length of time entered in the “Amount of Hours / Classes Ordered by the Court” section, which, if accepted by us, will result in a binding contract for the length of that time (Program Duration). Pricing for the courses of each Program may be between $1.00 and $300.00 per hour. If placing your order online, your credit/debit card will be debited when you click “Accept Enrollment” and sign this form.

A legally binding contract is formed at this point. You must pay for and complete the full Program Duration.

Please remember we are a court-regulated program and as a court-regulated program we are only allowed to accept enrollment if you commit to and promise to satisfactorily complete your court-ordered Program. There are no 1-hour classes for any Program in any State. This is a safeguard imposed by Valley Anger Management, Inc. to keep students from registering solely to receive their “Proof of Enrollment” and then cancelling without following through with their Program.

Any payments missed will result in classes marked absent. If you are on a “one class per week” payment plan, you must ensure you have the funds available with the credit card provided on the dates of your classes to avoid any marked absences on your “Progress Report” and “Certificate of Completion.”

Cancellations may result in a “Notice of Termination” sent to your court, which may make you vulnerable to a violation.

Being a court-regulated program, we must also report all participants’ progress status, whether satisfactory or unsatisfactory. Unsatisfactory reports may make you vulnerable to a violation, and we do not want our students violated — we want them to have the best learning experience possible.

You can always change your payment plan by contacting your facilitator via phone or email. Remember, your facilitator is the most important person for you while enrolled in our program; they can give you days or even weeks off, help you with any court or probation question, and provide reports to the court on your behalf if needed.

You will receive your “Proof of Enrollment” immediately online or within 16 days of submitting your order, or faster if you have requested earlier delivery — only by email or in person. We will not be responsible if you fail to receive written confirmation because you have supplied us with an incorrect postal address or email. We reserve the right not to accept or process your order for any reason. All orders are subject to validation checks and authorization by your payment card issuer. You may cancel your enrollment in our classes at any time during enrollment by notifying our customer services team in writing. Be advised that the court or probation department may be notified of your request to terminate the enrolled classes.

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Part II – Course Attendance Requirements & Terms of Contract

• You must attend your class on time (NO GRACE PERIOD). A make-up class will have to be arranged at a later date and a full class fee will be charged if you miss or arrive late.
• If you need to cancel a class session or change your appointment due to illness or other urgent circumstances, you must notify us 24 hours before your appointment yourself (we cannot accept calls from anyone besides the client).
• If no notice is given, you will be charged for your missed session at full price.
• Emergencies can be excused; however, you need to call and explain your emergency before your class or the full price of the class will be charged. Proper documentation is required for an emergency.
• Services will be terminated and you will be dismissed/discharged and referred back to the proper agency for notification of non-compliance if you miss, arrive late, or cancel three (3) sessions (excluding emergencies).
• Makeup class / Reschedule: $10 added to class price (Group classes).

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Part III – Terms of Use

1. This agreement specifies the terms and conditions under which you are permitted to use Valley Anger Management, Inc. to serve your educational needs and interests. The agreement obligates you to observe rules of acceptable conduct in the use of its service and to indemnify and otherwise hold Valley Anger Management, Inc. harmless for any damaging or harmful circumstances resulting from that use.
2. This agreement governs your use of Valley Anger Management, Inc. and all of its services provided directly and/or indirectly to you. Valley Anger Management, Inc. reserves the right, in its discretion, to change or modify all or any part of this agreement at any time, effective immediately. Your continued use of Valley Anger Management, Inc. services constitutes your binding acceptance of these terms and conditions, including any changes or modifications made by Valley Anger Management, Inc. If at any time the terms and conditions of this agreement are no longer acceptable to you, you should cease using any service provided by Valley Anger Management, Inc.
3. Under the terms of this agreement, you agree to provide accurate, current, and complete information about yourself as requested by the registration form, and to maintain and update that information as requested. You understand that if your registration information is untrue, inaccurate, not current, or incomplete, Valley Anger Management, Inc. has the right to suspend or terminate your account and to deny you access to any or all of its services.
4. The content you obtain from Valley Anger Management, Inc. is the sole responsibility of the person and organization providing it and hence cannot be used by you without their permission. Valley Anger Management, Inc. does not guarantee, nor is it liable in any way for, the accuracy, integrity, or quality of content provided by its services. This indemnity includes but is not limited to errors or omissions in Content, or for any loss or damage of any kind incurred as a result of the use of Content that is uploaded, copied, printed, or used in any way via Valley Anger Management, Inc.
5. You are expressly forbidden from using Valley Anger Management, Inc. services in any way that is inappropriate, unethical, harmful, or damaging. These prohibitions include uploading, copying, printing, or otherwise transmitting any Content that is unlawful, harmful, threatening, abusive, harassing, tortious, defamatory, vulgar, obscene, libelous, or invasive of another’s privacy. You are expressly forbidden from engaging in any activity that is harmful to others.
6. You are expressly forbidden from uploading, copying, printing, or otherwise transmitting or transferring any content that infringes any patent, trademark, trade secret, copyright, or other proprietary rights of any party whatsoever.
7. Under the terms of this agreement, you expressly acknowledge, accept, and agree that Valley Anger Management, Inc. shall not be liable for any direct, indirect, incidental, special, consequential, or exemplary damages, including but not limited to damages for loss of profits, goodwill, use, data, or other intangible losses resulting from the use of goods, data, information, or services.
8. Under the terms of this agreement, you agree to comply with all local, regional, national, and international rules and policies regarding acceptable content and online conduct, as well as all laws applicable to or regarding the transmission of technical data exported from the United States of America.
9. Under the terms of this agreement, you agree to refrain from displaying or using in any manner or form the trademarks of Valley Anger Management, Inc. without prior written permission from Valley Anger Management, Inc.
10. Valley Anger Management, Inc. reserves the right to stop, cease, terminate, restrict, suspend, or remove your specific access to any or all parts of any services provided by Valley Anger Management, Inc. Valley Anger Management, Inc. may modify, suspend, or discontinue all or any part of our service at any time without prior notice or liability.
11. Neither Valley Anger Management, Inc. nor any provider of any third-party content or their respective agents warrants that any service provided by Valley Anger Management, Inc. (whole or part) will be uninterrupted or error-free. Valley Anger Management, Inc. (and all third-party content) makes no warranties as to the results obtained by using any part of our service, including use of any of our online courses.
12. Valley Anger Management, Inc. is for court-ordered or educational purposes only and is not psychotherapy.
13. You understand and accept that distance education (online instruction) is a technology that may not be suitable for your needs. Valley Anger Management, Inc. is not responsible for your online learning experience, your education, or what you learn or do not learn by taking one of our courses/classes.
14. You agree to indemnify and hold harmless Valley Anger Management, Inc., its owners, employees, instructors, students, members, and volunteers for any liability arising from any death, injury, dismemberment, or any bodily injury (physical or mental) to you and to third parties resulting from the use of our services, as well as for any loss or damage to property to you or to third parties resulting from any use of our service (direct or indirect), in whole or in part, including but not limited to information you obtain by signing up, joining online classes, participating in online classes, reading or obtaining any information from within our service, our discussion forums, or reading any content posted by us, an instructor, or a user. Such indemnity and hold harmless agreement is in addition to any other indemnity and hold harmless agreement you agree to when using other sections of our site.
15. Availability. Valley Anger Management, Inc. uses reasonable efforts to ensure that the Services are available 24 hours a day, 7 days a week. However, there will be occasions when the Services will be interrupted for maintenance, upgrades, and emergency repairs or due to failure of telecommunications links and equipment that are beyond the control of Valley Anger Management, Inc. Valley Anger Management, Inc. will use reasonable commercial efforts to minimize such disruption where it is within the reasonable control of ValleyAngerManagement.com. You agree that Valley Anger Management, Inc. shall not be liable to you for any modification, suspension, or discontinuance of the Service. You understand and agree that the Service is provided “AS IS” without any warranty of any kind. You are responsible for obtaining access to any Services, and that access may involve third-party fees (such as Internet service provider or airtime charges). You are responsible for those fees. In addition, you must provide and are responsible for all equipment necessary to access the Services.
16. To attend group online meetings, you must access the class using devices with a camera and in a safe environment; your face must be visible at all times. If the facilitator determines that you are not in a safe place or your face is not visible, you will be removed from the meeting and you are responsible for the price of that session. You are responsible for your safety during the session, and Valley Anger Management, Inc. will not be responsible for any damages due to your negligence for any reason during your sessions.
17. The facilitator is allowed to remove you from the session for any reason whatsoever if he or she determines that you are disturbing the class.

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Part IV – Online Class Expiration Dates

You may not take Valley Anger Management, Inc. stress management online programs to fulfill court, probation, or other legal requirements unless you are enrolled in the appropriate court-ordered program. All of Valley Anger Management, Inc.’s anger management and stress management classes are scheduled to expire and/or terminate after successful registration has been completed. The expiration dates are as follows:

Online Anger Management Classes

• 8-Hour Session – Expires the day before 3 months after the registration date.
• 12-Hour Session – Expires the day before 3 months after the registration date.
• 26-Hour Session – Expires the day before 6 months after the registration date.
• 52-Hour Session – Expires the day before 1 year after the registration date.

Online Stress Management Course

• Stress Course – Expires the day before 6 months after the registration date.

After your online classes expire, Valley Anger Management, Inc. will not be responsible for any data loss or for providing you a progress report or proof of completion. It is your responsibility to print out progress reports and all other files before your expiration date. Upon the expiration day of your account, we will not be able to access your account or change your personal information. Court-ordered clients may request a faxed copy of their progress report or proof of completion for an additional $10 fee before their expiration date. Clients taking online classes for educational reasons cannot request a copy of progress reports, proof of enrollment, or completion from Valley Anger Management, Inc. at any time.

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Part V – Payment Terms & Past-Due Accounts

Valley Anger Management, Inc. requires all service fees to be paid in full according to the agreed-upon schedule or prior to the commencement of any class or session. In the event that a Client has a past-due balance or any prior unpaid debt to the Company, the Company reserves the following rights:

Suspension of Service

The Company may immediately suspend the Client’s access to any ongoing classes, future sessions, or digital materials until the outstanding balance is paid in full.

Refusal of Re-enrollment

The Company reserves the right to deny registration for new services or products to any Client with a history of delinquent payments until all prior obligations are satisfied.

Collection and Costs

The Client remains responsible for all accrued charges. In the event that the Company must pursue legal action or utilize a third-party collection agency to recover unpaid fees, the Client agrees to be liable for all associated costs, including reasonable attorney fees and collection expenses.

No Offset

The Client’s obligation to pay for services rendered is independent of their participation or satisfaction, and past-due amounts may not be offset or waived without express written consent from Company management.

Certification Hold and Automatic Billing Authorization

Valley Anger Management, Inc. will not issue any Certificates of Completion, progress reports, or letters of enrollment to courts, probation officers, or third parties until the Client’s account balance is paid in full. The Company reserves the right to withhold all proof of service until such time as no past-due amounts remain.

By providing credit card or banking information, the Client authorizes the Company to automatically charge the payment method on file for all recurring session fees, late fees, or any outstanding balances. The Client agrees to maintain valid payment information on file and understands that any failed transaction may result in an immediate suspension of services and a late payment administrative fee.

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Part VI – Online Meeting Rules

By entering each meeting, you are accepting the following rules:

• Each client must enter each meeting no later than the meeting start time. Meetings will be locked 2 minutes after the start time and no one will be allowed to enter under any circumstances.
• Payment for the next session is due before the starting time of each class. If payment is not received or is delayed, you may not receive the next meeting link.
• No drinking or eating of any kind except water is allowed during the class.
• There is no break during the class and your face must be visible at all times.
• It is your responsibility to ensure you have a good internet connection. If for any reason you get disconnected, you will lose credit for that day and the payment you have made for that class.
• You cannot be driving or at a public place during the meeting.
• Meetings are recorded for crime prevention purposes and any illegal activity during the meeting will be reported.
• Smoking marijuana or consuming alcohol during the class will result in termination from the program. Being under the influence of any kind of substance will result in termination from the program.
• There will be no toleration for disturbing the session. If you are removed from the group, you will lose credit for that day as well as the payment you made for that class.

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Part VII – Cancellation & Rescheduling Policy

Online Meeting Classes — Cancellation

If at any point, up to 24 hours before your appointment, you decide that you cannot participate in the Valley Anger Management, Inc. program due to financial, political, or other personal reasons and have not yet taken your first course, an intake processing fee of up to 30% will be deducted from your refund amount along with any other fees for services already performed.

Cancellations made less than 24 hours before an appointment will be charged a 100% fee.

Online Classes — Cancellation

If at any point, within 24 hours after enrollment, you decide that you cannot participate in the Valley Anger Management, Inc. program due to financial, political, or other personal reasons and have not yet used your course, downloaded any proof of enrollment, or watched any video, an intake processing fee of up to 30% or a minimum of $10.00 will be deducted from your refund amount, along with any other fees for services already performed.

Online Group Meeting — Rescheduling

Up to 24 hours before your Group Session, you may change your online Group meeting appointment due to urgent circumstances; however, you must notify us yourself. A rescheduling fee of up to $15 may be deducted from your payment, along with any other fees for services already performed.

If you need to cancel or reschedule a Group session due to illness or other urgent circumstances, you must notify us 24 hours in advance for a credit toward your next class only. No credits or refunds will be given for any Group session cancellation made less than 24 hours before the class or after the class. No refunds will be given for any Group sessions once the schedule is made.

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Part VIII – Refund Policy

Group / In-Person Classes

Fees are non-refundable for non-court-ordered clients after the appointment/class. No credits or refunds will be given for any missed class. If you need to cancel your Group session due to illness or other urgent circumstances, you must notify us 24 hours before your appointment for a credit toward your next class only. No credits or refunds will be given for any Group session cancellation made less than 24 hours before the class or after. No refunds will be given for any Group sessions. Any charges Valley Anger Management, Inc. makes to your credit, debit, or checking account to reserve seats in online meetings and times for scheduled sessions are non-refundable if your appointment is less than 24 hours away.

Court-Ordered Online Classes — Refund

Our legal department offers a full 100% refund only if our program is not accepted by the court with proper paperwork from the court. This paperwork, usually the minutes of the court date, must state that the judge did not accept the program due to the program and not because of any fault of the defendant. Refund requests must be received within 45 days of purchase. It is your responsibility to confirm with the judge, probation officer, or your attorney whether a distance-learning or “online” program will meet your requirements.

Non-Court-Ordered Online Classes — Refund

Once you have provided payment as a non-court-ordered client, there are NO REFUNDS issued for any reason, except within 24 hours if you have not yet logged in to your account.

Termination for Attendance

(Court Ordered) Services will be terminated and you will be dismissed/discharged if you do not show up or cancel three (3) times without prior notice, or if there is a pattern of inconsistent attendance. You will also be responsible for the full cost of the course you registered for.

Services will be terminated and you will be dismissed/discharged if you miss 30 days (a calendar month) of your classes for any reason, unless a Valley Anger Management, Inc. representative approves such absence.

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Part IX – GoHighLevel (GHL) Platform Terms

9.1 CRM and Data Management

By enrolling with Valley Anger Management, Inc., you acknowledge that your personal information — including name, contact details, payment information, court case details, attendance records, and program progress — may be stored and processed within the GHL platform. GHL acts as a data processor on our behalf, subject to its own privacy and security standards. Valley Anger Management, Inc. remains the data controller and is responsible for your data under applicable law.

9.2 SMS & Communications via GHL

Valley Anger Management, Inc. uses GHL to send automated and manual communications, including but not limited to:

• Appointment confirmations and reminders
• Class scheduling updates and meeting links
• Payment reminders and receipts
• Program progress notifications
• Court reporting notices
• General program updates and announcements

By providing your phone number and/or email address upon enrollment, you expressly consent to receive such communications from Valley Anger Management, Inc. via GHL. You may opt out of non-essential marketing messages at any time (see SMS Terms below).

9.3 SMS Messaging Terms (TCPA / CTIA Compliance)

Program Description: This messaging program sends appointment confirmations, reminders, class links, payment notices, and program updates to clients who have enrolled with Valley Anger Management, Inc. and have explicitly opted in to receive SMS notifications. Opt-in is collected via enrollment forms with a dedicated consent acknowledgment for SMS communications.

Cancellation: You can cancel the SMS service at any time. Simply text “STOP” to the same number that sent you the message. Upon sending “STOP,” we will confirm your unsubscribe status via SMS. Following this confirmation, you will no longer receive SMS messages from us. To rejoin, sign up as you did initially and we will resume sending SMS messages to you.

Support: If you experience issues with the messaging program, reply with the keyword “HELP” for more assistance, or reach out directly to info@valleyangermanagement.com or call (818) 984-9343 during business hours.

Carrier Liability: Carriers are not liable for delayed or undelivered messages.

Message & Data Rates: Message and data rates may apply. Message frequency varies based on your service usage and appointment schedule. For questions about your text plan or data plan, contact your wireless provider.

Age Restriction: You must be 18 years or older to participate in our SMS program.

Valley Anger Management, Inc. complies with all applicable laws and regulations, including the Telephone Consumer Protection Act (TCPA) and CTIA guidelines, regarding the use of SMS communications.

9.4 GHL-Powered Online Scheduling & Payments

Our online enrollment forms, scheduling calendars, and payment processing interfaces may be powered by or integrated with GHL. By using these tools, you agree to the applicable GHL end-user terms. Valley Anger Management, Inc. is responsible for configuring these tools in accordance with our policies, and all transactions and appointments arranged through GHL-powered interfaces are subject to these Terms and Conditions.

9.5 Automated Workflows

GHL enables Valley Anger Management, Inc. to automate certain administrative workflows, including sending follow-up messages, generating attendance reminders, and triggering payment retries. You acknowledge that some communications you receive from Valley Anger Management, Inc. may be generated automatically through GHL workflows. These automated communications are fully authorized by Valley Anger Management, Inc. and carry the same legal force as manual communications.

9.6 Third-Party Platform Disclaimer

Valley Anger Management, Inc. is not responsible for outages, service interruptions, or data issues originating from the GHL platform that are beyond our reasonable control. In the event of a GHL platform outage affecting your ability to attend a class or receive communications, please contact us directly at (818) 984-9343 or info@valleyangermanagement.com. We will make reasonable accommodations on a case-by-case basis for verified GHL-related technical failures.

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Part X – Media Disclosure and Usage Agreement

By participating in sessions or classes provided by Valley Anger Management, Inc. (the “Company”), the Client hereby grants the Company a perpetual, irrevocable, worldwide, royalty-free license to record, use, reproduce, and distribute any photographs, digital images, audio recordings, personal narratives, or other materials (collectively, the “Content”) shared or created during the course of such sessions.

The Client acknowledges and agrees that all such Content shall become the sole and exclusive property of the Company. The Company shall retain all rights, titles, and interests in the Content, including the right to incorporate it into future products, educational services, or promotional materials. To protect the Client’s privacy, the Company agrees to anonymize all materials prior to public use, ensuring that the Client’s legal name and specific identifying details are removed or obscured. The Client hereby waives any right to royalties, inspection, or approval of the finished product, and releases the Company from any claims arising from the use of the Content as described herein.

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Part XI – Intellectual Property

All materials found on the website including, but not limited to, HTML structure, text, logos, images, and all other properties found within Valleyangermanagement.com and cop-i.com are the property of Valley Anger Management, Inc. and are copyrighted under the United States Copyright Laws. Copying or reproduction of any material is prohibited.

Valley Anger Management, Inc. owns the copyright in all the material and documents on the Valley Anger Management, Inc. website (Valleyangermanagement.com) except where otherwise indicated. Valley Anger Management, Inc. agrees to refrain from displaying or using in any manner the trademarks of Valley Anger Management, Inc. without prior written permission.

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Part XII – Disclaimers & Limitation of Liability

Not Legal Advice

The content of any material dealing with legal issues is intended to provide an information resource of interest only. No material with legal content constitutes legal advice and you may not rely upon it as such. Your use of the site does not constitute a solicitor-client relationship between you and Valley Anger Management, Inc. or any of its associates.

Website Material Disclaimer

The content of this website — including documents and publications — is intended only to provide a summary and a general overview of our offered courses, matters of interest pertaining to those courses including, but not limited to, our certifications, our curriculum, progress reports, proof of enrollment procedures, and proof of completion procedures. Valley Anger Management, Inc. will make every effort to ensure all material on the website is accurate and current; however, no guarantee is made.

Limitation of Liability

Valley Anger Management, Inc.’s aggregate liability under any or all of these provisions is limited to the nominal amount of $1.00.

Third-Party Rights

A person who is not a party to these Terms of Use shall have no right under the Contracts (Rights of Third Parties) Act 1999 to enforce or rely upon any provision of them.

Unauthorized Access to Personal Information

Unless a member of our staff has been fraudulent or negligent, we will not be liable to you for any losses you may suffer as a result of unauthorized access by a third party to the information (including in particular credit/debit card details) you transmit when you place an order.

Privacy and Spam

Valley Anger Management, Inc. will not distribute any registrants’ personal details to any external company or body. See our Privacy Policy for more details.

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Part XIII – Governing Law & Arbitration

These Terms and Conditions shall be governed by and construed in accordance with the laws of the State of California. Any dispute arising under these Terms shall be resolved exclusively through binding arbitration in Los Angeles County, California, in accordance with the rules of the American Arbitration Association.

You will only be permitted to pursue claims against Valley Anger Management, Inc. on your own behalf, and not as a plaintiff or class member in any class or representative action or proceeding. You are waiving your right to a jury trial and your right to have your claims decided by a judge or jury.

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Part XIV – Contact Information

By using our website and services, you confirm that you have read, understood, and agree to be bound by these Terms and Conditions in their entirety.